In Emilia-Romagna, the region that includes Carpi, there are also plans to create a work force of those with experience caring for their own family members who can ultimately, when their own loved ones die, be employed to care for others.
“There is an enormous demand,” Ms. Ligabue said.
This week, Prime Minister Giorgia Meloni celebrated passage of a new law intended to streamline access to services for the elderly and to bring greater government engagement in the growing field of long-term care.
But the law does not include specific measures to support family caregivers. Alessandra Locatelli, Italy’s minister for disabilities, explained that the government did not want to prioritize Italians who cared for older family members over those who tended to younger disabled ones.
She said she expected a new measure by the end of the year to provide tax breaks and other benefits for “live-in family caregivers” for “all of the types of non-self-sufficient people.”
But the meeting in Carpi made clear that many Italians do not necessarily live with the parents and grandparents they care for. Some of those women were already looking beyond the government for help — to machines.
As Nao, the posture-performing robot from France, made herky-jerky movements on the desk, Leonardo Saponaro, a psychology student who ran the focus group and whose grandfather outside Rome had dementia, explained that the robot wasn’t “a replacement for socializing with other people.”
Still, the caregivers were tentative. First, they wanted to check that the friendly-looking robot, whose eyes lit up with orange, yellow and magenta lights when they got answers right, would do no harm.
Ms. Poli wanted to make sure that none of its materials would interfere with a pacemaker. Viviana Casella, 58, a widow who looks after a father with dementia, asked whether there were robots that could physically move a person from the couch to the bed, a question that prompted some nightmare scenarios.
“I’d pull the plug,” Franca Barbieri, 69, said from the back of the room.
One caretaker asked whether the robot knew how to listen, because older people tell stories. Ms. Casella asked whether the robot could give a caretaker a break, “maybe to go food shopping.”
The robot’s operators assured the caregivers that the robot could help, but mostly in the realm of mental stimulation. Nao played a song and asked Ms. Casella to identify the singer. “Little Tony,” she said.
“Is tiramisu a sweet or a savory?” it quizzed Daniela Cottafavi, 65. “Romulus or Remus was the first king of Rome?”
When it had problems deciphering answers, something the students chalked up to different dialects, Ms. Cottafavi shouted, “We need to give it a hearing aid!”
By the end of the session, it had clearly won some of the caregivers over.
“You want to hug it,” said Annarita Caliumi.
Many, like Mara Poggi, 51, a mother of two who also cares for her 71-year-old mother who has dementia, were not persuaded that a robot could be a substitute for human contact.
That morning Ms. Poggi had fought with her mother, who resisted being dropped off at the senior center, while pausing to take a call from her 14-year-old son who was “having problems” at school, she said. She went to work at the knitwear factory, where many colleagues discussed similar situations over coffee breaks.
“I feel like slice of prosciutto in between two pieces of bread,” she said. “Squished.”
After consoling another exhausted caregiver at the afternoon meeting, she drove to a local Badanti center to interview a woman who could possibly help her mother out. The Badanti are “our oxygen tanks,” she said.
Then she went back to her car and girded for another tough day.
“That robot is more for me than for my mother,” she said. “My mother would throw it in the garbage. It will be my companion.”